ClayPeople Policies
RETURNS:
Returns are accepted for most items purchased within 60 days with the receipt.
Items must be unused and undamaged for a refund.
Clay returns or exchanges of 250 pounds or more are subject to a 20% restocking fee.
Returns will NOT be accepted for:
▪ Partially used item(s)
▪ Special order items (products ordered specifically for you)
▪ Equipment (kilns, wheels, slab rollers, etc.)
▪ Raw materials used or unused.
STORAGE:
Items purchased and left in the store for more than 60 days will be forfeited without refund. Including, but not limited to:
▪ Fired work
▪ Clay
▪ Raw materials
▪ Equipment
USED EQUIPMENT:
Used equipment is sold AS IS with no warranty or refunds.
ALL SALES ARE FINAL.
Gift Cards, Service Fees and Shipping & Handling are Non-Refundable.